In this episode of The Capital Runway, we speak with Lisa Farbstein, Transportation Security Administration (TSA) Spokesperson for the Northeast Region, to provide travel tips for the upcoming 2023 holiday season. Lisa is the TSA spokesperson for the following U.S. states: DC, DE, MD, NJ, NY, PA, VA, WV.
In this episode of The Capital Runway, Lisa Farbstein, Transportation Security Administration (TSA) Spokesperson for the Northeast Region, shares her 12-year career at TSA, discusses how TSA uses humor as a strategy in their industry-revered social media content, and provides tips for the 2023 holiday season, which is expected to see a record number of people flying, including information about prohibited items and much more. One of the biggest tips is to get to the airport early (at least two hours prior to domestic flights, three hours for international flights). Tune in!
You can follow Lisa on X/Twitter at @TSA_Northeast
Send TSA your questions on X/Twitter at @AskTSA
*IAD 2023 holiday guide: https://www.flydulles.com/2023-holiday-travel-guide-
*DCA 2023 holiday guide: https://www.flyreagan.com/2023-holiday-travel-guide-dca
*Learn what items can be packed in your carry-on or checked baggage: https://www.tsa.gov/travel/security-screening/whatcanibring/all
Have questions for us? We'd love to hear from you! Send us an email at info@thecapitalrunway.com
For more information, please visit our website at https://thecapitalrunway.com.
Staff:
Tanisha Lewis, VP of DISI
Jaimini Erskine, VP of Marketing & Concessions
Charles Wilson, Co-host/Co-producer
Amanda Ohbayashi, Co-host/Co-producer/Social media producer
Ryan Burdick, Editor/Co-producer
Bong Lee, Graphics
Brian McCoy, Digital Strategy/Co-producer
Sagia Depty, Marketing Lead/Co-producer
Adam Lawrence, Web producer
[theme music]
[00:00:04] Amanda Ohbayashi: I'm Amanda.
[00:00:05] Charles Wilson: I'm Charles.
[00:00:06] Amanda Charles: This is The Capital Runway podcast.
[00:00:11] Charles: Hey Amanda, how's it going today?
[00:00:13] Amanda: Not bad. How are you, Charles?
[00:00:14] Charles: Life is good. Life is good.
[00:00:16] Amanda: Happy holidays.
[00:00:17] Charles: Yes. Can you believe it's right around the corner?
[00:00:19] Amanda: Oh my goodness. This year has flown by.
[00:00:21] Charles: Yes. I can't believe it. You got any big plans for the holidays?
[00:00:25] Amanda: I think I will be spending Thanksgiving with some family up in New Jersey, and then for Christmas in maybe the Philly area. My mom is renting a place nearby and we'll all be there, including my brand-new nephew, so we are very excited about that.
[00:00:44] Charles: Great. Yes. I'll be here with my family. They all live locally.
[00:00:48] Amanda: Okay. That's nice.
[00:00:49] Charles: Yes. I'll be home. Just get in the car and go.
[00:00:52] Amanda: Yes.
[00:00:52] Charles: Yes, so definitely looking forward to this downtime.
[00:00:55] Amanda: Yes. For sure. I can't wait. [chuckles]
[00:00:57] Charles: Yes. Yes. Good food. Good family. After the holiday, you got to bring in the leftovers. [crosstalk]
[00:01:03] Amanda: There will be no leftovers.
[laughter]
[00:01:05] Amanda: Those get eaten very quickly in my house.
[00:01:08] Charles: Well, I know where you live, so I can come on over.
[laughter]
[00:01:11] Amanda: Who are we chatting with today, speaking of the holidays?
[00:01:14] Charles: Yes. Today we have Lisa Farbstein from TSA. She's going to give us some travel tips to get ready for the holiday season.
[00:01:22] Amanda: Yes. She is one of the many spokespeople for TSA. I think she reps the East Coast, so I'm really looking forward to what she has to say, and I know she has some really great tips to share.
[00:01:34] Charles: Yes. Let's get to it. Lisa, how are you today?
[00:01:40] Lisa Farbstein: Excellent.
[00:01:41] Charles: Thanks for joining us.
[00:01:42] Lisa: Thank you. Man, ready to rock and roll and hit the airways.
[00:01:45] Amanda: Yes. Why don't you just tell us a little bit about yourself and how long you've been with TSA and your journey to get there?
[00:01:53] Lisa: My journey to get there. Okay. I've worked at TSA as a spokesperson for 12 years, and prior to that, I was Director of Media Relations at the Metro system, so Metro Bus, Metro Rail, Metro Access, Metro Transit Police. I really enjoyed working with Metro Transit Police, and so when I heard that there was an opening at TSA, I applied.
[00:02:18] Amanda: You're based out of the DC office?
[00:02:21] Lisa: Right. We have about eight spokespeople scattered around the country, and everybody's responsible for different states. The states that I'm responsible for include New York, New Jersey, Pennsylvania, Maryland, Delaware, Virginia, and West Virginia, so I have seven of the biggest airports in the country. On the bright side, they're, thank goodness, all in the same time zone. Some of my colleagues stretch a few time zones. Of course, when we get a media inquiry, it helps when you know where they're calling from, and then we rotate and go on call.
We take a week at a time and we get to go on call for the whole country, so it's very funny when somebody calls and notifies us and they have a question, whatever it is. What's going on at the airport? Well, who are you, and where are you calling from? Fortunately, that is not something very common. We don't get a lot of overnight calls.
[00:03:13] Amanda: Yes.
[00:03:14] Charles: TSA is really known for its humor online, not just its main channel. I personally love dad jokes and its puns. What is the process like when it comes to developing content and delivering information?
[00:03:26] Lisa: We have a very active social media team and they are definitely the kings and queens of puns. [laughter] It is incredible how they can come up with something, and it is a team effort. They do brainstorm. They look at the calendar, they look at what special days of the week are coming up, a special holiday that nobody ever heard of, I don't know, National Pretzel Day, and they will come up with something. They're always on the lookout for videos and photos of unusual things that happen. The spokespeople will send them some of the more unusual things as we come across them, but they're trolling online as well.
The social media team also, we have a team called @AskTSA, so if people have questions, they can tweet the questions to @AskTSA, and they'll respond. They don't usually make too many jokes when they're responding to inquiries.
[00:04:17] Amanda: Is it a separate team that manages that or?
[00:04:19] Lisa: They're under our Strategic Communications department as the media team, so we work hand-in-hand with them. They are the social media team, and I work in the Media Relations team.
[00:04:32] Amanda: Great.
[00:04:33] Lisa: Now, with that said, I also do tweeting, or X-ing, whatever one calls it. I am very sarcastic as well, and I do that because I am hoping to get more followers, and often that works. When the Barbie craze came out, I bought my very first Barbie, and I started taking it to airports, and I think probably one of the first airports I took it to was at Ronald Reagan National Airport and had it being introduced to the TSA canines or TSA officers who were sharing tips with Barbie. That was just an attempt to be trendy.
[00:05:15] Amanda: Yes, I remember that. That was really fun. Diving into holiday travel, what is TSA expecting this holiday travel season to be like?
[00:05:27] Lisa: We're expecting a very busy holiday season. This year, we have seen record numbers of people flying. It's not unusual to see 2.5, 2.6, 2.7 million people flying per day across the country. That's a lot of people to go through security checkpoints. We always advise people to get to the airport early. Really, truly, if there's one thing you can do to make your trip go smoothly through a checkpoint is get to the airport early, especially around holiday travel season, whether that's Thanksgiving or Christmas, July 4, Memorial Day, whatever holiday it is.
The busiest time of year, again, is typically the Thanksgiving holiday. People will start to travel the Thursday and Friday before Thanksgiving week. It will start to be crowded. You have to remember, you're not the only one traveling for the holiday. When we say get to the airport two hours early, there's a reason for that, or three hours early for an international flight. There's going to be more traffic on the roadways leading to the airport. It's going to be more challenging.
I know you can reserve parking at both airports, whether you're flying out of Dulles or Reagan National and I'd say absolutely do it. Do it, do it, do it. It will save you so much anxiety. It'll take you a little longer to park. If you're returning a rental car, it'll take you a little longer to return the rental car. Then you're going to have to get into the terminal. There will be lines everywhere, from water fountains to the coffee shop to, of course, the check-in counters. That's all before you even get to the checkpoint.
Now you're talking about people who might not travel, but maybe once a year to see their families. You're going to see seniors who are going to be moving a little slowly. You're going to see parents with kids in strollers. They're going to be moving even slower. You want to keep all of that in mind. There's still time to enroll in TSA PreCheck. If you are not already enrolled in the program, it is--
[00:07:22] Charles: I love that program.
[00:07:23] Lisa: Yes. People who are in it get it.
[00:07:25] Charles: Oh, my gosh.
[00:07:27] Lisa: We definitely encourage people to do that. You can enroll, make an appointment online. Go to tsa.gov, make an appointment online. First, you fill out 10 minutes online of some personal information. Then when you go for your appointment, that's when you pay.
[00:07:44] Amanda: Okay.
[00:07:44] Lisa: Don't pay somebody in advance. You don't need some third-party guy trying to make a buck off you. Go to tsa.gov, click on TSA PreCheck. Then after your interview and your payment, you do it in person because they have to take your picture and get your fingerprints. You usually get a Known Traveler Number within maybe five days. You enter that Known Traveler Number in your flight reservation, whether you're making your own reservation online or whether you're going through a travel agent. It is worth it because you can leave your shoes on, your lightweight jacket, your belt. Usually, people in the TSA PreCheck lanes really are much more familiar with the travel, sort of coming and going.
[00:08:30] Amanda: How it works, yes.
[00:08:31] Lisa: Yes, so it goes much smoother.
[00:08:34] Charles: Yes, it's worth every penny, especially if you have a big family and the lines are really long. Oh, my god.
[00:08:39] Lisa: Right, so if you're traveling with children, children 13 and under can go in with an adult if they're in TSA PreCheck. Then 17 and under can go with an adult if they're on the same reservation because they have to have TSA PreCheck on their boarding pass, so keep that in mind as well.
[00:08:57] Charles: Great.
[00:08:58] Amanda: Yes. I know Washingtonians like to push the limit on how late they can get to the airport. Their favorite is 20 minutes before. I am always online saying, please get here early.
[00:09:11] Lisa: Right, and I think that a lot of people who were traveling during the early days of the pandemic really could get away with showing up at the airport in the last minute because so few people were flying, but oh, those days are gone.
[00:09:24] Amanda: [chuckles] Absolutely.
[00:09:26] Charles: What are some of the biggest mistakes people making when they travel?
[00:09:30] Lisa: I think probably the most common mistake people make at the checkpoint is that they're bringing oversized liquids, gels, and aerosols. If you can spill it, spread it, spray it, pump it, or pour it, then it needs to be 3.4 ounces or smaller and fit in a one-quart-sized bag, one bag per person. We call that the 3-1-1 rule. 3.4 ounces, one-quart-sized bag, one bag per person. You're like, Okay, Lisa, where are you pulling 3.4 ounces from? Well, that's 100 milliliters, and that's the international standard. People think, why 3.4? It's the international standard and that's why.
We see people bringing beverages, whether that is an early morning energy drink or that cup of coffee, or whether it's a bottle of water because everybody wants to stay hydrated. We see lots of people bringing liquids, gels, and aerosols. That also includes things like hair gel, peanut butter, maple syrup, so some food items as well. Oh, my goodness, the amount of hair products, toiletries such as shampoo and conditioner and toothpaste and cologne, hairspray, shaving cream, and all those items can go oversized, larger size, in a check bag. Consider if you really like to travel with your large shampoos and the like, then just put it in a check bag and you're good to go.
[00:10:55] Amanda: What happens to most of those liquids? Do they get thrown away?
[00:10:58] Lisa: They get thrown away. They all get thrown away, yes. Now, people also bring other prohibited items to a checkpoint and you might want to know why. Why are you throwing away these? Why can't people bring these oversized liquids, gels, and aerosols? That's because of the liquid plot that was uncovered. I think that was back in the early 2000s, maybe 2006 or so. The idea is there are liquid explosives and we want to make sure that people are not bringing something of that magnitude through a checkpoint and onto a plane.
The other common things we see are knives, all kinds of knives. When I wake up in the morning, I go to work, I put on a wristwatch, but some people, for work, will take a folding knife and put it in their pocket or hook it onto their belt because they use that for work or they know it's a handy tool that they use regularly and they forget that perhaps that they're going to the airport. We see lots of knives, but all kinds of knives, folding knives, fishing knives, hunting knives. We see pen knives, we see Boy Scout knives, knives that are on key chains. I know I have lost a few of those when I worked for TSA, two. Two of those I lost so I no longer keep a knife on my key chain.
Every kind of credit card knives, which are the size of a credit card, fit in your wallet. Hey, they're great tools, just leave them in the glove compartment. Every kind of knife you can imagine. They get boxed up and saved and they get turned over to the state. Then the state can dispose of them as they like. Sometimes that means they sell them and they keep the profit. GSA makes no profit. We're happy to have them deal with it.
[00:12:42] Amanda: Yes, that's really good info. Outside of the liquids, what is your top tip to keep in mind when packing a bag for a holiday traveler?
[00:12:51] Lisa: I think anytime the tip is know before you go. That is know what is in your carry-on bag before you leave the house or the hotel or your cousin's house, wherever you're staying. The best thing to do there is to start with an empty bag. Make sure all those little zippers and all those Velcro pockets in your knapsack, your messenger bag, or your roller bag, whatever you're carrying, even your handbag, make sure they're empty. I can't tell you what I threw in my pocketbook two weeks ago, right? For all I know, I threw something in there that would be prohibited at an airport. Definitely start with an empty bag and pack from there.
Pack your own bag. Because we do hear oftentimes, oh, my wife packed my bag for me. Oh, my husband packed my bag for me. You really want to throw your relative under the bus, go right ahead. This is why you should be packing it yourself.
[00:13:45] Charles: All right, what are some resources people can reach out to if they have questions on what they can and can't bring with them?
[00:13:51] Lisa: There are several ways people can find out where to pack an item, whether it should be packed in a carry-on bag, a check bag, either, or sometimes neither. One of my favorites is, first you go to the website, tsa.gov. In the upper right-hand corner, it says, can I bring? You click on that, you type in the item, lets you know right away how you should be packing it, if at all, again, if at all. Then we have a free downloadable app, free, and it's called MyTSA, and it has that same great feature, can I bring?
Even if you are in another country and you're shopping for souvenirs, or if you're in this country, or whatever, shopping for souvenirs and you want to know, oh, if I buy that, where am I going to pack it? Then you can look that up right away whatever time zone you're in, whether it's early in the morning or late at night. That's a fun game to play with your friends too. If you get restless and you're on the plane, you can ask them, hey, where do you think you should pack this item or that item?
Then, of course, we are, again, active on social media. You can tweet us your question to @AskTSA. You can tweet us or ask us via Facebook Messenger, or You can text your question to us as well at AskTSA
[00:15:05] Amanda: Yes, and you guys are very responsive on social media. I have noticed.
[00:15:09] Lisa: Yes, yes. Oh, yes. We have got a great social media team, as we touched on a little earlier, and they're happy to help. That's all they want to do is be helpful.
[00:15:17] Amanda: Yes. To bring it back a little bit more local, both DCA and Dulles have gone through some big changes these past few years. What advice do you have for someone who might not be familiar with how those changes have played out, specifically with the new checkpoints at DCA and how National Hall is a little different than it was before?
[00:15:40] Lisa: Especially at DCA, if you haven't flown out of the airport since the new checkpoints have opened, you want to get there again, give yourself an extra 10 minutes and really look around. There are two huge checkpoints, and you can get to them no matter which door you enter into the terminal or wherever your airline counter is, you can always get to one of the checkpoints. You just want to make sure you're getting in the right line, and that's key. If you're in TSA PreCheck, you want to look for the signs that will guide you to TSA PreCheck lane. If you're a standard passenger, which means you're not in TSA PreCheck, you want to look for the signs that will direct you to those lanes as well.
They're very bright checkpoints. One of my favorite features that you all have installed is tinted glass that tints as the sun changes, so it's never going to be really too hot in there. It's bright and it's pretty comfortable.
[00:16:38] Amanda: What are some of the crazier items you've seen people try to bring through TSA?
[00:16:44] Lisa: Crazier items.
[00:16:46] Amanda: Or most interesting?
[00:16:48] Lisa: Most interesting, crazy. Let's see. Well, I do recall there was a time where, not too long ago, maybe within the last year or so, that somebody tried to bring their boa constrictor through and it went through the X-ray machine.
[00:17:05] Amanda: Oh, my gosh.
[00:17:06] Lisa: Oh, yes, oh my gosh. You bet you, oh my gosh. The TSA also couldn't tell what it was and so they asked the passenger, "What is this?" Before they opened it. The individual was a woman, and she said that it was her service animal. It was her pet boa constrictor, pet service animal, whatever. The TSA officer notified the airline before anything got any further along, and then the airline would not let her bring it on board the flight.
[00:17:36] Charles: Wasn't there a movie called Snakes on the Plane?
[laughter]
[00:17:38] Amanda: Exactly. [crosstalk]
[00:17:39] Lisa: Snakes on a Plane. We do see stuff like that. We see people who accidentally put their dogs and cats through the X-ray machine. They are in these carryon bags that have holes in them so that the pet can breathe, but to a TSA officer, for the most part, they just look like duffel bags.
[00:17:58] Charles: Right.
[00:17:58] Amanda: Right.
[00:17:59] Lisa: If the person is not familiar with the process, sometimes they accidentally send it through and then the TSA officer sees the X-ray and it's like, oh, my gosh. Hurry up. Get it out of there. Now that's not going to really hurt the animal once it's done but the only individual who should be X-raying your pet is the vet.
[laughter]
[00:18:19] Amanda: Free X-ray.
[laughter]
[00:18:20] Lisa: What happens is when you do have your pet and it's in a carryon, you're bringing the pet onto the plane, is you take your pet out of the carryon case. In the case of a dog, you would carry your dog through, or if it's on the leash, walk it through the metal detector. You're going to swab your hands, and they might have to do a little pat down on the pet, like around the collar area or the vest, if indeed the dog triggers an alarm at the walk-through metal detector. If you have a cat, also recommend leaving it on a leash. Or if your pet, cats especially, but cats and dogs are skittish because it's a noisy place at checkpoint.
You're going to have the clanking of the bins. You're going to have beeps and lots of noise and chatter, and it can be noisy. It might be a crying child. Keep all that in mind. You want to ask for a private screening room for you and your pet. That way, your pet is a little more calm. If it jumps down, wiggles so much or scratches you and jumps down, it's not going to run away. It's contained in a private screening room. Meanwhile, they're going to be screening the carrier because if you have a blanket or something, the whole idea is just to make sure there's not anything that is prohibited that is being concealed somewhere in the carry case. That's why we screen that carry case as well.
[00:19:38] Amanda: Yes, makes total sense.
[00:19:40] Charles: Great. Last question, one that we ask all our guests. Where are you flying to next?
[00:19:47] Lisa: Okay, so I am flying to several places next. I line up my trips. I hold press conferences at airports in the States along the East Coast that I explained to you. I pointed out earlier. I am going to be going to Norfolk International Airport shortly. After that, I'm going to be going to Pittsburgh International Airport. I'm pretty sure I'll be headed up to LaGuardia Airport right before Thanksgiving.
[00:20:13] Amanda: Wow.
[00:20:14] Charles: Any personal trips?
[00:20:15] Lisa: Oh, yes.
[laughter]
[00:20:18] Lisa: My next big personal trip will be to Vietnam.
[00:20:22] Charles: Wow.
[00:20:22] Lisa: I'm going to Vietnam with my college roommate. We're going for two weeks in January.
[00:20:25] Charles: Nice.
[00:20:26] Amanda: Oh, that'll be so fun.
[00:20:27] Lisa: Yes. It'll be great.
[00:20:29] Amanda: Awesome. Well, do you have any final thoughts before we wrap up?
[00:20:33] Lisa: I also want to mention that sometimes people accidentally leave things behind at the checkpoint. Then they, of course, don't know where they leave it.
[00:20:40] Charles: Yes. Believe it or not, I left my wallet at the checkpoint one day.
[00:20:43] Amanda: Yes, yes.
[00:20:44] Lisa: That's nothing. That's common.
[laughter]
[00:20:46] Lisa: That's common. They don't think that that TSA has a lost and found program, but we really do. If you think that you have lost something and possibly that item was left behind at a checkpoint, then contact us. Go to our website, tsa.gov, and you just type in the search bar for lost and found. You'll get a page with all the states. Click on your state. Then it will let you know how to get in contact with somebody at that airport.
Common things people leave behind include, this should be no surprise, keys, wallets, ID, licenses. License, phones, passports. We're seeing a lot of people still bringing vaccination cards, COVID vaccination cards. We never even asked for vaccination cards. Never have, but people leave that behind. Belts because people have to take off their belts. In the winter, you see hats, gloves, scarves, jackets, coats. That's because, once you're at the airport, you're not thinking it's cold so you might accidentally leave that behind.
We have some new technology at the airport. They're called computer tomography scanners at the checkpoint. You're allowed to leave your electronics inside your carrier bags if the airport has that equipment. Thank goodness we're seeing far fewer people leaving their laptops. I have seen people leave grills, that thing that gold that covers your teeth. We see people leaving CPAP machines, full roller bags, full backpacks that they just completely forgot about. Canes, because if they're being pushed in a wheelchair by somebody, that individual maybe forgot to get the cane off of the conveyor belt.
Other common things include glasses, both prescription glasses and sunglasses and all kinds of hats. Whether it's commanders, nationals, capitals, all types of hats as well. We just really, really want to reunite people with their lost items. That's what they're focused about. That's true customer service. They catalog every item that somebody has left behind. Every kind of wire and cord for laptops and phones and every kind of ear pod, the ear pods, everything.
[00:23:07] Amanda: Has anyone left their child at TSA before?
[00:23:09] Lisa: Yes, but usually-
[00:23:11] Amanda: They come back for that.
[00:23:12] Lisa: Usually, Dad comes back looking a little sheepish.
[laughter]
[00:23:15] Lisa: My favorite lost and found item that I ever saw was a child's portable porta potty. That was claimed, and it was clean.
[00:23:24] Amanda: Okay.
[00:23:24] Lisa: It was clean.
[00:23:25] Amanda: That's key, but always be prepared for those child kid accidents.
[00:23:30] Lisa: Right. Keep in mind this as well, is that somebody might leave something behind that is a very high-value item. By that, I say like a phone. To the parent who has a screaming child because they left a six-year-old dirty torn-up stuffed animal, that parent finds that to be just as valuable as a phone.
[00:23:51] Amanda: Absolutely. Those stuffies are invaluable. They're priceless.
[00:23:54] Lisa: You got it.
[00:23:56] Amanda: Great. Well, that's all we have for you.
[00:23:59] Charles: Yes. Thanks for joining us.
[00:24:00] Lisa: Oh, my pleasure.
[00:24:00] Amanda: This has been a really great conversation and happy holidays.
[00:24:03] Lisa: Happy holidays. Get to the airport early.
[00:24:07] Announcer: We don't travel to escape life. We travel so life doesn't escape us. We dream of a place, anywhere in the world, and in the blink of an eye, we're there. That's the wonder of flight. All you have to decide is where to. Dulles International Airport, let your imagination soar. Book your adventure today at flydulles.com/nonstop.
[00:24:35] Charles: That was a cool conversation.
[00:24:37] Amanda: Wasn't it?
[00:24:37] Charles: Yes, I learned a lot. A lot of good travel tips that I'm going to definitely utilize.
[00:24:41] Amanda: Yes, you can tell she has had to repeat some of these travel tips multiple times so she's very familiar. She's a great resource online too.
[00:24:50] Charles: Yes, and I was one of those who one day left a wallet at the checkpoint so I had to rush back and get it. I actually did it twice, believe it or not.
[00:24:58] Amanda: Oh, my goodness.
[00:24:59] Charles: The last time, the plane actually pulled back up to the gate, so they could--
[00:25:02] Amanda: They came back?
[00:25:03] Charles: Yes.
[00:25:04] Amanda: Wow.
[00:25:04] Charles: Yes, and they gave him my wallet through the window. [chuckles]
[00:25:06] Amanda Charles: Oh, my gosh. That's rare.
[00:25:09] Charles: Yes.
[00:25:09] Amanda: Once that plane's gone, they don't come back usually.
[00:25:10] Charles: Yes. Yes. I was so thankful. Yes.
[00:25:12] Amanda: Wow. That's like a holiday miracle.
[00:25:14] Charles: Yes.
[laughter]
[00:25:17] Amanda: Yes. Well, thank you, everyone, for tuning in. We hope you have a wonderful holiday travel season. As always, if you have questions for us, you can reach out at info@thecapitalrunway.com. Yes. If anyone is interested in following Lisa, you can follow her at TSA_Northeast on Twitter or X, however you want to say it. Again, that's @TSA_Northeast, and that's all one word. We'll have that info for you in the show notes. We'll talk to you later.
[00:25:52] Charles: That's a wrap.
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